Family Owned & Operated Since 1991
About Camelot Automobile Services
Located in East Rochester, NY, Camelot Automobile Services is a trusted mechanic shop that has established a reputation for sincere, customer-focused car care without the pressure tactics. Our dedication to upholding a friendly atmosphere where every service is transparent, and every repair is essential has made us a cornerstone of the community for all automotive needs.
Contact Us Today For Service
Our Story
Our founder, Doug McAvoy, began his automotive career shortly after completing his college education, initially cutting his teeth at a dealership. His knack for understanding the ins and outs of car leasing led him to establish a successful leasing department within the dealership. However, after a decade of dedication, Doug’s entrepreneurial spirit took flight, leading him to open Camelot Automobile Services in 1991. Transitioning from leasing to focusing entirely on repair and maintenance services, Doug infused his business with a core philosophy of trust, quality, and customer-centric service.
A Foundation of Transparency & Trust
We operate on a simple yet powerful principle: customers should never fear bringing their car in for service nor leave feeling overwhelmed or taken advantage of. We have cultivated an environment where transparency is paramount, and trust is the foundation of the customer-service provider relationship.
Our Philosophy
Our philosophy centers on demystifying auto repair rather than exploiting it. We believe in a straightforward approach – if your car comes in for something minor, it leaves with just that issue addressed, nothing more, nothing less. This transparency and dedication to customer care make Camelot Automobile Services a trusted name in East Rochester for all automotive needs.
What We Can Do For You
What Sets Us Apart
Free Diagnostics Service
Understanding your car’s issues shouldn’t be a financial burden. We offer free diagnostic services, ensuring you’re well-informed before any decisions are made.
A Trustworthy Family Business
As a family-operated establishment, with ownership always on-site, we’ve built our reputation through word of mouth and radio ads rather than relying on aggressive marketing tactics.
A Relationship Beyond the Repair
Our goal isn’t just to fix cars; it’s to build lasting relationships with our customers. We’re dedicated to doing only the necessary work, ensuring you leave with confidence in the service received and the assurance of not being oversold.
To schedule service or repairs, get in touch with us at 585-385-6672.